Before shipment
Confirm part sensitivity, cosmetic faces, threads, fitted surfaces, labels and carton requirements.
What This Support Covers
After-sales support for CNC machined parts is most effective when both sides review facts clearly: drawings, measurements, photos, production notes and the part's assembly function.
Packing method
Use protection for sharp edges, precision surfaces, threaded areas and visible finishes.
Shipment proof
Packing photos, quantity confirmation and tracking information can be shared when needed.
Damage review
If parts arrive damaged, photos and carton condition help identify packing or logistics causes.
Support Process
- Tell XHR which surfaces are cosmetic, sealing, threaded, polished or precision-fit areas.
- Confirm whether parts should be individually wrapped, separated or labeled by drawing number.
- Request shipment photos or packing confirmation when the order is sensitive.
- If damage occurs, keep cartons and send photos before parts are reworked or discarded.
- XHR reviews packing method, logistics path and prevention steps for future shipments.
Related Pages
Need Support for an Existing or Repeat Order?
Send the order reference, drawing revision, photos, measurements and your assembly notes. XHR will review the information and respond with the next step.